Got to troubleshoot #AppleTV tomorrow. First dad says he can’t turn TV ON (Siri remote). I turn it on via my iPhone’s Apple TV remote. I look at settings to see battery status but it shows remote not connected. So I plug Siri remote to charge. Was going to try to restart it & re-pair it after. I remind him of how to use his iPhone as remote. Then he keeps calling me that he can’t turn the TV OFF. Every time I turn it OFF with my phone it comes back ON by itself shortly after. Had to unplug it!
