@protonprivacy@mastodon.social
@protonprivacy@mastodon.social avatar

protonprivacy

@protonprivacy@mastodon.social

A better internet starts with privacy & freedom.

Take control of your data with #ProtonMail, #ProtonCalendar, #ProtonVPN, #ProtonDrive, and #ProtonPass.

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maccath, to DeGoogle
@maccath@phpc.social avatar

If I were looking to my life; how do people rate (paid-for) @protonprivacy services (calendar/mail/drive)?

My main concerns are and .

Please ONLY share your opinions on .

If you insist on sharing other opinions, I only want to hear them if they pertain to
with that is reasonably priced.

I will accept absolutely no requirement to self-host or self-maintain, no matter how 'easy' you think it is. I have money, not time.

protonprivacy,
@protonprivacy@mastodon.social avatar

@maccath @dmakovec We also provide an official Proton Mail onion site for use with the Tor network for those seeking anonymity.

It’s also important to differentiate that VPN is not classified as a communication tool in Switzerland — Proton VPN does not log IPs and there are no existing Swiss laws that can compel us to do so.

cmdln, to random
@cmdln@thecommandline.social avatar

I just filled out the @protonprivacy user survey after someone else mentioned it asked about AI and crypto. I made my feelings as a paying user known: please no AI or crypto but if you must, the default should be opt-in.

protonprivacy,
@protonprivacy@mastodon.social avatar

@cmdln Hi there, and thanks for the feedback!

Proton currently uses AI in Proton Sentinel (opt in for subscribers and helps to prevent account takeovers) and any future applications will depend on community interest and demand.

KellyandRoger, to random
@KellyandRoger@kinky.business avatar

So far loving @protonprivacy and the roll out to the family group is progressing well. Received the survey that apparently is a regular thing for Proton community members, asking some pretty good questions about what I am looking for as a user for them to focus their attention on... And then the inevitable questions about AI came up. 🙄 There are so many things that are missing from the entire suite that means I am hesitant to recommend Proton to others without a bunch of caveats, despite enjoying it overall, and they are instead looking to get some AI functionality added to it.

Please, please don't go down this path, Proton! AI bullshit is part of why I am getting Google out of my life and if it is seen as the exciting new thing by Proton, then it will also be the reason why I get Proton out of my life.

protonprivacy,
@protonprivacy@mastodon.social avatar

@KellyandRoger Hi there, and thanks for the feedback!

We currently use AI in Proton Sentinel (to help prevent account takeovers even when an attacker has stolen your password). This feature is available for subscribers and off by default requiring manual activation.

Any future applications will depend on community interest and demand.

christophe, to ai
@christophe@toot.cafe avatar

Uh oh.

@protonprivacy is sending a survey in which they ask if we want them to add in their product.

As someone who uses AI on a daily basis, I beg you, please, guys, don’t.

Nobody needs AI to read or send encrypted emails, to connect to a VPN, to add an event to a calendar, to create and store credentials, to backup or share encrypted files.

Don’t become dumb followers of this sinking world.

protonprivacy,
@protonprivacy@mastodon.social avatar

@christophe Hi there, and thanks for the feedback! We send out an annual survey to align with the community.

Proton currently uses AI in Proton Sentinel and any future applications will depend on community interest and demand.

ben, to random
@ben@m.benui.ca avatar

I've been using them for years but if @protonprivacy starts using training AI based on my email I'm closing my account the very same day.

protonprivacy,
@protonprivacy@mastodon.social avatar

@ben Hi there, Proton already uses AI in Proton Sentinel. Future applications would depend on community interest and demand.

Rest assured we would never use your email for any sort of training purposes. Proton is and always will be private by default.

SiliconRaven, to random
@SiliconRaven@mastodon.social avatar

I forgot to include it in @protonprivacy 's survey, but would like to see a mobile keyboard. I am not sure if it fits within the portfolio since most of the apps you offer have some cloud aspect involved, but I think it would be awesome to have a private keyboard with all the capabilities of GBoard or SwiftKey without the spooky corporate hands behind them. I am currently using FlorisBoard which is quite nice, but it is not Gboard. Also having sync would be nice.

protonprivacy,
@protonprivacy@mastodon.social avatar

@SiliconRaven Thanks for the feedback!

kelvin0mql, to random
@kelvin0mql@mastodon.hams.social avatar

Saw some folks on here talking about a survey from , and noting that @protonprivacy was on Mastodon.

A plea went out to make sure to tell Proton in no uncertain terms that dabbling with AI would spell their doom. I agree.

Any service that is about privacy should have NOTHING to do with AI or LLMs... they are the antithesis of privacy.

protonprivacy,
@protonprivacy@mastodon.social avatar

@kelvin0mql Thanks for the feedback! We currently use AI in Proton Sentinel and future applications will depend on community interest and demand.

protonprivacy,
@protonprivacy@mastodon.social avatar

@kelvin0mql Hi Kelvin, even if you upgrade your plan, Proton Sentinel is off by default and must be manually enabled.

Proton Sentinel helps to protect your account against takeovers even when an attacker has stolen your password.

More here: https://proton.me/blog/sentinel-high-security-program

protonprivacy,
@protonprivacy@mastodon.social avatar

@stevegrunwell @kelvin0mql Hi Steve, Proton currently uses AI in Proton Sentinel.

Proton Sentinel helps to protect your account from takeovers even when an attacker has your password. It is off by default and must be manually enabled.

Any future applications will depend on community interest and demand.

protonprivacy, to random
@protonprivacy@mastodon.social avatar

ICYMI, here are the April top articles on our blog ⬇️

1 / 4

protonprivacy,
@protonprivacy@mastodon.social avatar

💜 We joined forces with @standardnotes! In the coming months, we’ll ways to make this service easily accessible to our community: https://proton.me/blog/proton-standard-notes-join-forces

🎭 We now alert you if an online service you’re registered for has had a data breach: https://proton.me/blog/dark-web-monitoring

2 / 4

protonprivacy,
@protonprivacy@mastodon.social avatar

As usual, you were interested in practical matters, like:

📱 how to create an email account without the phone number verification: https://proton.me/blog/create-an-email-account-without-phone-number-verification and

💧 what to do if your data leaks: https://proton.me/blog/breach-recommendations

3 / 4

protonprivacy,
@protonprivacy@mastodon.social avatar

📸 Finally, we’ve analyzed privacy and security practices of several popular services, and you found one of most interesting: https://proton.me/blog/whatsapp-safe-private-photos

You can follow our blog here: https://proton.me/blog/ (we have an RSS feed, too).

4 / 4

protonprivacy,
@protonprivacy@mastodon.social avatar

@a10n Hi there, please open a ticket here so we can follow up: https://proton.me/support/troubleshooting?product=drive

jancibulka, to random Czech
@jancibulka@rozhlas.cz avatar

Are you ok, @protonprivacy ?

protonprivacy,
@protonprivacy@mastodon.social avatar

@jancibulka Hi! We know there is a big overlap between proton users and bitcoin owners and we wanted to better understand it in our community. We've edited the question to be optional. Thanks for your feedback!

quantum, to random
@quantum@mastodon.online avatar

I am currently using bitwarden thinking to switch to proton pass but proton pass does not have a app for linux that is the reason i can't switch to proton pass can you resolve it @protonprivacy

protonprivacy,
@protonprivacy@mastodon.social avatar

@quantum The Proton Pass Linux app is planned!

lig, to random
@lig@fosstodon.org avatar

Hey @protonprivacy has the auto upload feature for Photos arrived yet to mobile apps?
https://proton.me/drive/photo-storage
Been waiting for that for years.

protonprivacy,
@protonprivacy@mastodon.social avatar

@lig It has been available in the production version of the Android app for somewhat less than a year now. Photo backup is in beta on iOS at the moment, but we're working towards the general release of this feature on iOS as well.

zakkak, to random
@zakkak@mastodon.online avatar

@protonprivacy why are you asking people if they own any bitcoin in your annual survey? It's a strange question to ask. Furthermore, even if well justified people should be able to skip it.

protonprivacy,
@protonprivacy@mastodon.social avatar

@zakkak Hi! We know there is a big overlap between proton users and bitcoin owners and we wanted to better understand it in our community. We've edited the question to be optional. Thanks for your feedback!

protonprivacy,
@protonprivacy@mastodon.social avatar

@smeg @fart_pickle Hi everyone, and thank for the feedback! We send out an annual survey to align with the community.

Proton currently uses AI in Proton Sentinel, to help protect your account from takeovers, even when an attacker has your password. This is optional for subscribers and needs to be manually enabled.

Any future applications will depend on community interest and demand.

oliof, to random
@oliof@hachyderm.io avatar

Dear @protonprivacy

What use does an email informing me I got an email have?

I get one of these about once every other month, and they are not actionable since the link does not link to the email you want me to know about, and I see your email that I got an email when I see all my other emails anyways ...

Can I turn this useless email about email off somewhere?

protonprivacy,
@protonprivacy@mastodon.social avatar

@oliof From your description of the behavior, it appears you have another Proton account associated with the email where you're getting these notifications.

You can find out what account that is through this link: https://account.proton.me/forgot-username

You can turn off Daily Email Notifications in Proton Mail → Messages and composing → General on the Proton Mail web app.

protonprivacy,
@protonprivacy@mastodon.social avatar

@case2tv Can you please contact us through the 'Report bug' option in the Proton Mail app menu so we can investigate the issue with the push notifications further? Thanks in advance.

cowardlylionel, to random
@cowardlylionel@mastodon.social avatar

@protonprivacy Is there a subscription to standard notes included with a proton subscription plan? I can’t find this info anywhere, just the announcement of a partnership

protonprivacy,
@protonprivacy@mastodon.social avatar

@cowardlylionel Not yet, but we're working to make Standard Notes more accessible to the Proton users. Keep an eye on our announcements here in the next few months!

io, to random
@io@hci.social avatar

@protonprivacy since the latest ios update, i cannot connect to the AppStore on ios anymore when my Proton VPN is active. I use an Austrian server and get "Cannot connect. Something went wrong". Any ideas how to handle that?

protonprivacy,
@protonprivacy@mastodon.social avatar

@io Hi! Have you tried switching to another VPN server to see if you'll experience the same issue there as well?

You can also try changing protocols (https://protonvpn.com/support/how-to-change-vpn-protocols/) or try turning off NetShield (if it's on) to see if this helps.

If you have Kill Switch turned on, please try turning it off and let us know if you can access the App Store afterwards.

protonprivacy, to Youtube
@protonprivacy@mastodon.social avatar

Spot on! – If you have an IP address based in one of these countries, you can watch without ads: https://mastodon.social/@hypertesto@mastodon.uno/112444992606022277

Connect to them with : https://protonvpn.com/vpn-servers

protonprivacy,
@protonprivacy@mastodon.social avatar

@funkybuddha @jnv @Seb13 Here are some YouTube alternatives you might be interested in: https://protonvpn.com/blog/youtube-alternatives

pasqualeberesti, to random French
@pasqualeberesti@piaille.fr avatar

@protonprivacy il y a un truc qui m'énerve au possible avec Proton Pass : quand on est sur un site pour un paiement et qu'on sélectionne "Carte bancaire", il n'y a pas de résultat associé au site. Pour sûr, on a rarement vu une carte bancaire par site. Donc, il faut enlever le nom du site avant de choisir carte bancaire, franchement, c'est tout sauf intuitif et ergonomique. Ce serait compliqué de faire en sorte qu'en cliquant sur carte bancaire, on est la liste des cartes bancaires et pas un résultat erroné lié à un site ?
Merci, si vous corrigez ça, vous serez des amours

protonprivacy,
@protonprivacy@mastodon.social avatar

@pasqualeberesti You can send us a screenshot by replying via email to the automatic confirmation email once you've sent the support ticket.

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