Gina,
@Gina@fosstodon.org avatar

Obligatory yearly toot about #FOSS so I can stay on #Fosstodon 🎉

I saw the other day that German state Schleswig-Holstein is going to switch to fully #FOSS. Which is great and hope it works out for them.

Having set up a fully (F)OSS (desktops, apps, servers, etc) IT env for a large non-profit, might I suggest proper enterprise support instead of a lone coffee-addicted sysadmin who tries to keep systems together with hopes, prayers and duct tape? 🥲

cg,
@cg@shoddy.site avatar

@Gina I work with the service provider for SHs IT (different department) and don't expect anything that doesn't have enterprise support to hit any machines 😄

zash,
@zash@fosstodon.org avatar

@Gina What if they hired ... TWO coffee-addicted sysadmins?

Gina,
@Gina@fosstodon.org avatar

@zash See then we could have easily handled 30.000 users.

Gina,
@Gina@fosstodon.org avatar

Also I really really hope that most of the compatibility issues with #LibreOffice and M$ Office have been resolved by now. Documents and Powerpoints were frequently corrupted, Excel macros didn't work. That was the dagger that made users revolt.

AAMfP,
@AAMfP@fosstodon.org avatar

@Gina
The problem of compatibility are on MS side, not @libreoffice: I'm using it, exclusively, on my PCs since it was called StarOffice, eons ago.
Never had issues.
The issues were for people using MS Office that saw my files in (partly) strange ways. 😉

Gina,
@Gina@fosstodon.org avatar

@AAMfP @libreoffice True, and it's unfair to blame LibreOffice. It sucks that most of the world still uses MS Office, those documents would often become unusable.

AAMfP,
@AAMfP@fosstodon.org avatar

@Gina
Yes!
I've helped a friend and used LO to read and recover an old graduation thesis written with MS Write (and partly on an old Word), that was no more readable with newer MS Office versions.
@libreoffice

sirber,
@sirber@fosstodon.org avatar

@Gina M$ office is such a mess 😅

Gina, (edited )
@Gina@fosstodon.org avatar

That is not to say that everything was bad. Users liked working with (still my fav distro), and were popular as well. Zimbra as a mailserver was ok, there were a few complaints about the scheduling tool. worked well, at times. I'm trying to remember the other apps that we used.

We had in-house servers with I believe and vm's on top, managed by . That all worked really well. One or 2 Windows VM's for legacy apps.

rickyx,
@rickyx@fosstodon.org avatar

@Gina I share my experience: migration fails primarily because of the lack of user support. People from fiscal administration, secretariat, technical officers should be accompanied and supported to migrate, both technically and ... psychologically (software is like a pet).
1

Gina,
@Gina@fosstodon.org avatar

When stuff worked, it was great! Those were my favorite 5 min a day.

But very often there were compatibility issues on the user side, unexpected bugs with zero support, exceptions had to be made for specific proprietary apps, users had to be constantly trained, management was a nightmare. I assume that a German state has enough resources to mitigate this, but yeah don't do this on your own. #foss #opensource

graves501,
@graves501@fosstodon.org avatar

@Gina I think if you use both #LibreOffice and #onlyoffice you can cover basically kinds of documents. It's such a shame that OnlyOffice has telemetry/tracking baked in though :/

sirber,
@sirber@fosstodon.org avatar

@Gina didn't know it was a rule 😬

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