dave,
@dave@europhiles.uk avatar

So there you go. #Sonos have just launched their first ever pair of headphones. Just as I suspected, the reason they launched their new app a couple of weeks ago was because it's a pre-requisite for using the headphones.

The new app is a disaster - the average rating on the Play Store is now 1.1 stars out of 5, entirely because it's impossible to give zero. Rather than roll back to the previous app, or offer the new one as optional, Sonos have chosen to weather the storm of protest with a series of rolling updates.

I shall not be buying these headphones. In fact, I probably won't be buying Sonos ever again. They have ridden roughshod over their existing customers in a way that Google would be proud of.

Wen,
@Wen@mastodon.scot avatar

@dave I like Bluetooth headphones (aka wireless) for lots of reasons, but requiring a specialised app to use anything else is madness 👎🏻

I hope they fail expensively.

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