anneroth,
@anneroth@systemli.social avatar

"Earlier this year, the Spanish police Guardia Civil sent legal requests through Swiss police to and , which are both based in Switzerland. (..)

Wire responded providing the email address used to register the Wire account, which was a Protonmail address.

@protonprivacy responded providing the recovery email for that Protonmail account, which was an iCloud email address, according to the documents."

@lorenzofb for @TechCrunch

https://techcrunch.com/2024/05/08/encrypted-services-apple-proton-and-wire-helped-spanish-police-identify-activist/

anneroth,
@anneroth@systemli.social avatar

"In the request, which listed “organised crime” and “terrorism” as the nature of the investigation, Spanish police wrote that it wanted to “find out who were the perpetrators of the facts taking place in the street riots in Catalonia in 2019.”

Once the Guardia Civil obtained the iCloud email address, the documents show that it requested information from Apple, which in turn provided a full name, two home addresses and a linked Gmail account."

AndyGER,
@AndyGER@mastodon.social avatar

@anneroth The question is why should I pay extra money for security when there is none? Long story short: when a government knocks at a company's door, no data is secure at all ...

protonprivacy,
@protonprivacy@mastodon.social avatar

@AndyGER @anneroth Note that the user's data remains perfectly secure - no legal request can bypass the encryption we use to protect the users' data: https://proton.me/blog/zero-access-encryption.

The recovery address that was provided in this case is an optional recovery method, which the user could have omitted (or used a different one, not the Apple ID).

AndyGER,
@AndyGER@mastodon.social avatar

@protonprivacy @anneroth Well, when you, as a company, give the user data to any authority, which might be within the borders of the European laws, then what is encryption worth in the end? ...

protonprivacy,
@protonprivacy@mastodon.social avatar

@AndyGER It protects the content of your inbox, i.e. prevents us, and therefore any third parties (authorities included) from accessing it. We protect our users' data not by refusing to comply (which is not possible for any legally operating company anyway) but by not having access to the users' content.

AndyGER,
@AndyGER@mastodon.social avatar

@protonprivacy That is not what I meant. You gave personal data to Spanish authorities and the question is, why is that the case and why should I pay extra money for enhanced safety when in the end governments/authorities get my data no matter what.

And I point this out not only to you as a company but to every company/organisation that advertises with "secure data" and sells this as a unique selling preposition (USP).

Security is highly subjective. I know this. I don't see the + in security.

protonprivacy,
@protonprivacy@mastodon.social avatar

@AndyGER The name/address of the terrorism suspect was actually given to police by Apple, not Proton. The terror suspect added their real-life Apple email as an optional recovery address in Proton Mail. Proton can't decrypt data, but in terror cases Swiss courts can obtain recovery email.

Setting a recovery email is optional, and you can read about other recovery methods here: https://proton.me/support/set-account-recovery-methods

protonprivacy,
@protonprivacy@mastodon.social avatar

@AndyGER We also provide an official Proton Mail onion site for use with the Tor Network for those seeking anonymity.

AndyGER,
@AndyGER@mastodon.social avatar

@protonprivacy The terror suspect ist recard blanche for authorities to get everything they want with Note Chance for re checking.

There is no security. There is no safety.

protonprivacy,
@protonprivacy@mastodon.social avatar

@AndyGER We also provide an onion site for anonymous access (we are one of the only email providers that supports this).

AndyGER,
@AndyGER@mastodon.social avatar

@protonprivacy What gives when Authorities knock at your door and demand sensible user data. I hope you understand my point here ...

protonprivacy,
@protonprivacy@mastodon.social avatar

@AndyGER No legally operating company can refuse to comply with the local legislation. What we can do (and do all the time) is keep all the user data that can be kept inaccessible, inaccessible to us. Therefore, we cannot share it even when presented with a legal data request we have no grounds to contest.

ntt,
@ntt@fosstodon.org avatar

@protonprivacy @AndyGER
Hey Proton, providing a recovery email is NOT optional when registering a new email address, you always require it.

Worse, you don't even accept something like a "10minutes email" address as recovery.

Thus anyone registering with your free email service can't trust that one day you won't share data points about them.

I'm not impressed, especially considering your mission statement.

PS: I've tried from TOR, from your own (and other) VPN services, same results..

protonprivacy,
@protonprivacy@mastodon.social avatar

@ntt @AndyGER You seem to be conflating the recovery email address with the verification one.

Verification addresses are sometimes required upon signup, but they are not tied to the particular Proton Mail account, and are stored in a way that makes them inaccessible to us: https://proton.me/support/human-verification

Recovery addresses are completely optional, and are not the only recovery method we offer: https://proton.me/support/set-account-recovery-methods

ntt,
@ntt@fosstodon.org avatar

@protonprivacy @AndyGER
Thanks for the clarification, yes I've mixed up the two emailsb purpose.
So you confirm that the initial verification email isn't kept or accessible to Proton after its initial use?
I still believe that some sort of captcha would be preferable to requiring a verification email, though.
Thanks

protonprivacy,
@protonprivacy@mastodon.social avatar

@ntt @AndyGER Usually it is a captcha. The verification email is only requested in case our systems detect something suspicious about the network. And no, we cannot derive the verification email from the hash, and it's not in any way tied to the account you have created.

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