USAA really really not reading the room here and is now unveiling voice account verification, just as the whole world knows it's trivially easy to clone someone's voice with AI. Incredibly bad decision that will undoubtedly lead to bank accounts getting drained.
I'm a USAA member and found a few leadership emails. Sent them a little piece of my mind "Listen to the geeks that told you NOT to do this and fire every single one that said you should. Someone is trying to make fraud easier."
@kevincollier let's turn something that people need to use regularly in public, recordable areas, into a security measure! What could go wrong!
This is like if you said the exact shape of your house key everywhere you went. Makes no sense from a security perspective, but hey, convenience always wins 🤦♂️
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