@sarah yes!!! And also I would add more things we can learn from the pilot’s training: 1) learn how we can communicate better between developers (juniors and seniors). 2) have a culture that encourages developers to ask questions so they can learn from people who really know about their crafts and not someone who can be blinded by hype. 3) promote learning from crisis, not only as a group, but also as individuals, because the outcome of stress situations teach us how we act and what to improve.
sarah