The type of customer service you get from GLOBE Telecoms.
They don't honour a POLICE Report. They only honour an Affidavit of Loss.
Once you submit an Affidavit of Loss, it will take at least 5 business days for it to be processed.
They will also ask so many questions. Basically, you have to repeat EVERYTHING you told to the POLICE and which is in the POLICE REPORT.
They apparently can not confirm your identity, that's why they need an Affidavit of Loss. (What happened to SIM Reg?)
By the time they finish their minimum of 5 business days investigation, your SIM registered number was more likely used for scamming by the thieves. /facepalm
I guess they can investigate better than the police.
Also, a POLICE Report is free. While an Affidavit of Loss, you have to pay at least one BicMac McDo. Unless you know someone who'll give you a discount.
Here's the kicker! They will violate your #PRIVACY too. I'm glad I was not stupid to partake in that privacy violation. (I'll share more details about this later. It's crazy and super wrong!!!) #PrivacyPH
SMART on the other hand:
Can I ask for your number and ID?
Sign here and fill in this form.
I blocked your old SIM card.
Here's your new SIM card which will be active within 24 hours.
They did not even ask for a police report, affidavit of loss, or whatever. They compared my IDs with what's on record about a SIM registered number.
DONE. Simple. Fast. We even had a good chat about their plans and addons.
I'm trying to convince the last friends I have left on Facebook, X, Threads, or BlueSky to join the Fediverse. Some have tried but felt a sense of loneliness. Nowadays, many people are so used to doing what algorithms suggest that they can no longer make independent choices.
My timeline here, on the other hand, is beautiful.
I see what I want, I follow people who post what I like, and no one tells me what I should do. Freedom may come with a "cost," but whatever it is, it's worth the effort. Always. #Fediverse#Mastodon#SocialNetworks
@me I'm glad I moved here in Mastodon. While I couldn't exactly get out from the algorithms, seeing X/Twitter getting shittier everyday and being here is an idea that comforts me.