thejapantimes, 3 days ago to Japan UA Zensen, a federation of labor unions in the Japanese retail and service industries, has urged employers to create a manual of instructions to address the harassment of workers by customers. https://www.japantimes.co.jp/news/2024/06/06/japan/japan-customer-harassment/ #japan #customerharassment #unions #uazensen #surveys #airlines #ana #rail #jr
UA Zensen, a federation of labor unions in the Japanese retail and service industries, has urged employers to create a manual of instructions to address the harassment of workers by customers. https://www.japantimes.co.jp/news/2024/06/06/japan/japan-customer-harassment/ #japan #customerharassment #unions #uazensen #surveys #airlines #ana #rail #jr
thejapantimes, 1 month ago to Japan In Japan, customers harassing front-line workers with aggressive behavior has become an increasing problem, prompting municipalities and companies to take stricter measures. https://www.japantimes.co.jp/news/2024/05/02/japan/society/customer-harassment-awareness/ #japan #society #tokyo #jobs #bullying #tokyometropolitangovernment #localgovernment #rail #fukuoka #customerharassment
In Japan, customers harassing front-line workers with aggressive behavior has become an increasing problem, prompting municipalities and companies to take stricter measures. https://www.japantimes.co.jp/news/2024/05/02/japan/society/customer-harassment-awareness/ #japan #society #tokyo #jobs #bullying #tokyometropolitangovernment #localgovernment #rail #fukuoka #customerharassment
thejapantimes, 24 days ago to business Dealing with irate customers can be extremely stressful for call center workers but SoftBank thinks it has a solution: softening the tone of customers' voices through AI. https://www.japantimes.co.jp/business/2024/05/16/softbank-call-center-ai/ #business #softbank #ai #customerharassment
Dealing with irate customers can be extremely stressful for call center workers but SoftBank thinks it has a solution: softening the tone of customers' voices through AI. https://www.japantimes.co.jp/business/2024/05/16/softbank-call-center-ai/ #business #softbank #ai #customerharassment