I just had an impressively pleasant customer service experience with @fastmail. Turns out it wasn't even their issue, but they responded quickly and in exactly the level of detail I needed.
It's so sad that it's so uncommon that it's worth tooting about...
I am trying to get a new nextcloud docker instance running.
The nextcloud engineer knows what the problem is I am having.
However, he does not give the answer because he insists I should "read his documentation better"
Well his documentation is 30 pages of text, incomplete and confusing. (1/2)