arstechnica,
@arstechnica@mastodon.social avatar

HP misreads room, awkwardly brags about its “less hated” printers

Opinion: HP's printer business practices have infuriated users for years.

https://arstechnica.com/gadgets/2023/12/hp-misreads-room-awkwardly-brags-about-its-less-hated-printers/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social

StampedingLonghorn,

@arstechnica The only good thing I have to say about HP is it works well on Linux.

I make infrequent prints and gave up on my HP when it needed a new ink cartridge every dozen pages of text ($2 a page is not a good deal). It always runs out during something critical (like driver's license or registration prints).

ketchup71,
@ketchup71@mastodon.social avatar

@arstechnica There was a time where buying an HP printer was a smart move: directly supported on most OSes, using documented standards, not relying on proprietary software.
This is long gone.
I sometimes wonder if those ink programs make financial sense, but with reported margins growing: no, definitively not.

Never buy a product that’s proud to lock you in, if you can avoid it.

(That’s kind of funny to be typed on an Apple device. 🙄 Good thing I can avoid buying printers…)

huzzam,

@arstechnica man they should look at customer satisfaction of HP vs Brother, before choosing that particular tack…

nazokiyoubinbou,
@nazokiyoubinbou@mastodon.social avatar

@arstechnica They really do have some serious nerve. They have been the absolute WORST at all this. I'm pretty sure they were actually the first at it all in fact. I can certainly say that of all the brands I had used over the years, the HP printers were the first and the worst about things like refusing to print plain text if a color ran out (and wasting color ink on plain text in the first place btw) and adding chips to cartridges that "verify" they are first party and etc.

YurkshireLad,
@YurkshireLad@mastodon.social avatar

@arstechnica I bought a Brother laser #printer a while ago and would happily buy another next time. I won’t buy another HP printer. Absolutely not.

pyperkub,
@pyperkub@mastodon.social avatar

@arstechnica It's axiomatic that "Friends don't let friends buy HP printers".

GreenKnight23,
@GreenKnight23@mastodon.social avatar

@arstechnica this was on purpose. It's called gaslighting.

werefreeatlast,

@arstechnica I would never, in a million years buy an #HP #printer. Specially not an #inkjet printer. HP is an evil company and needs to go fuck itself.

0x575446,
@0x575446@mastodon.social avatar

@arstechnica 😆

That ship sailed, HP. They even couldn't pay me to use their stuff anymore.

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