They did this 12 months ago; said the right things and did absolutely nothing to stop.
Here we are again. If you or others experience warranty fraud like which is being experienced here watch the gamers nexus video as they have details on what you can do to land them in trouble with the state. If it happens enough asus could be fined significant amount of money or even lose trade licenses.
Except the “state” has plenty of evidence of fraud but has literally done nothing up to this point. The only thing that will change things if the people boycott ASUS and demand justice.
Or you know, keep writing your emails to the “state” begging them to actually do their fucking jobs and see how far that takes us.
I unfortunately went with them fairly recently for a video card now that EVGA is no longer making them. I would have picked something else if I’d seen the crap before.
Huh. I had a Predator monitor that was diagnosed with mysterious “liquid damage” when it stopped working. Considering it’s well up and above the desk, that would have taken some work.
Just send it in, ask for evidence for denial then send your communications and theirs to your state department so ASUS can be fined and it goes on the record. Eventually they will be threatened with heavy fines and trade restrictions if they keep comitting fraud.
The real problems is that there is no good alternative. Msi, gigabyte etc will all do the same. EVGAs customer support was great. But there producing less and less products.
It kinda depends on the hardware. For power supplies, Corsair and Cooler Master are good picks, provided you’re not going for the lowest end. Graphics card would probably be Zotac, XFX, maybe Inno3D.
If we’re talking whole devices (like a handheld gaming device) your options become very limited
I need to build a new pc soon. Mine is currently 10 years old and it’s showing its age. I just don’t know what motherboard manufacturer to go with! I’m currently using an asus mobo that has been great and solid for a decade, but… I want to support a good company.
Agree. I’ve had one MSI motherboard and it didn’t last long. I’ve had two ASUS motherboards and neither ever had any problems. Ofc I wouldn’t buy another now that this story came out though
Honestly you would have better success buying from somewhere that offers own warranty not just manufacturers warranty, somewhere like Amazon, but you have to make sure it is sold by Amazon
As far as I know they’re all bad in one way or another. Gigabyte allegedly has decent support, but from my anecdotal evidence you’re also more likely to need it. I’ve always bought Asus mobos and never had an issue with them. But I know it will not be a fun experience when it eventually happens.
I stick to their high or middle end products though, imo their budget stuff is unreliable af (and the high end is bloated with useless features to inflate prices. But sometimes you can get a good deal on them).
Or that, with no explanation, they were used to classify the LCD as also being in need of replacement.
The explanation came when GN pressed them: fixing the blemishes meant switching out cases, and switching out cases meant switching LCDs. They actually put that ‘explanation’ in writing.
GN sent in a unit that would need a stick and main board replacement, because the micro SD slot was also broken. If they say the case etc is also bad, they can just give a new unit and Chuck the old one, thus saving on labor and spending the same amount of money.
Add comment