Using #GenAI and LLMs for unfiltered and unsupervised one-to-many #marketing and #Customerexperience tactics for content feels downright dangerous. That may change over time, but for now, pay attention to brand missteps with AI when it's given free rein to produce content for customers. Explore AI, but protect your #CustomerExperience by using AI cautiously for now. Three examples🧵 :
