18+ skua, 5 months ago to random Negative User Experience on #Optus "Chat with us". Previously had hours wasted by Optus chat workers. Not going down that path again. Start chat. Put in details and specific request. Optus tells me a operator is reviewing my message to get an understanding of what I'm wanting. Operator comes on line, asks for details. I say "Already entered". Operator posts that they're reviewing my message to get an understanding of what I'm wanting.
Negative User Experience on #Optus "Chat with us".
Previously had hours wasted by Optus chat workers. Not going down that path again.
Start chat.
Put in details and specific request.
Optus tells me a operator is reviewing my message to get an understanding of what I'm wanting.
Operator comes on line, asks for details.
I say "Already entered".
Operator posts that they're reviewing my message to get an understanding of what I'm wanting.
skua, 5 months ago Looking to #Recharge an #OptusPrePaid number. Seems Optus has #ShatTheBed with the price for #Prepaid 365 day expiry nearly doubling. And this with a company that has a poor record for whole of network reliability. smh
Looking to #Recharge an #OptusPrePaid number.
Seems Optus has #ShatTheBed with the price for #Prepaid 365 day expiry nearly doubling.
And this with a company that has a poor record for whole of network reliability.
smh