Cars work a lot better when there are fewer of them on the road, so maybe forcing everyone to drive, thus clogging up roads, is actually the best way to make them worse. :P
It's funny how the auto industry's work to "ensure" that everyone needs to drive everywhere, thus creating horrible traffic congestion because it doesn't scale very well, is the biggest problem that people face driving cars today. :P
@tk what's important to them is not that customers are happy, but that they don't have a choice but to drive. Car brands try to sell status and comfort to differentiate themselves, but there's never a question as to whether you need a car.
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