Rycaut,
@Rycaut@mastodon.social avatar

Business advice (and yes based on real experiences). Do not send a bill to a non-verified email address. If you do send one - don’t send it from a no-reply address.

Because, inevitably you will send a bill to the wrong person who will be annoyed and will not pay your bill all while the actual customer won’t pay it because you haven’t emailed them at their actual address.

And no most strangers aren’t going to call a phone number of a business they have no relationship with just to fix this

Rycaut,
@Rycaut@mastodon.social avatar

This happens to me multiple times a week.

Every week. Emails from businesses in states I do not live in sent to strangers who think my email address is theirs. With no easy way for me to correct this. When it comes from an actual human I reply and inform them of the mistake. But I don’t call up random businesses to try to explain the situation.

Again this happens 3-5x a week. (With bills and the like) and multiple times a day with just random mailing lists.

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