I once submitted an issue to a devs GitHub. The apps login page would not load without large bg pictures loading first. I asked if he could add an option to disable it in the settings, as my self hosted site was slow.
I essentially got back, “why would I do that? It’s not an issue for me! Besides the login page should load before the background picture” issue closed
Similar thing here. I once went to a Minecraft mod dev’s discord to ask if there was a way to center the health bars that come with his mod. He basically said “you’re the only person who has ever asked for this, everyone else just puts it in a corner of their screen”. I feel centering is a basic feature of any adjustable UI element!
I kinda get it, mod authors (and FOSS devs) often get a lot of requests for something they’re doing in their free time without pay. If they already have a backlog, they have to be picky about what tasks they take on, and they can get a bit snippy when overwhelmed with requests (or questions that might turn into one). That being said, there’s no reason to be rude.
Yeah but it’s funny in a different way; they are giving ignorant and condescending advice because while big cats have impressive hunting abilities, they don’t normally hunt mice.
“Insufficient detail. Please ask a specific question.”
This is a very real problem from the answering side. So many people would rather have you guess what they’re trying to ask and then get mad at you when you guess wrong.
I know whenever I try to help someone with a Linux issue it’s always an uphill battle to get them to stop guessing what they think the problem might be and show me the logs.
People really don’t want to give you the information you need to help them.
I make sure to give my guess and also append as many logs and exact information as possible, right down to every step I took that produced the problem.
So far my success rate with the forums is 0%. But hey, people at least tried to be helpful!
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