#AI#TESCREAL#SiliconValley#BigTech: "So there's this long tradition of consulting people who use technologies to find out what they need, and to find out why technology does or doesn't work for them. And the big message there was that technologists are probably more ill-equipped to understand that than average people, and to see the industry swing back towards tech authority and tech expertise as making decisions about everything, from how technology is built to what future is the best for all of us, is alarming in that sense.
So we can draw from things like user-centered research. This is how I concluded the paper, is just pointing to all the processes and practices we could start using. There's user-centered research, there's participatory processes, there's... Policy gets made often through consulting with groups that are affected by systems, by policies. There are ways of designing technology so that people can feed back straight into it, or we can just set in some regulations that say, in certain cases, it's not acceptable for technology to make a decision.
I think some of what we have to do is get outside of the United States, because some of the more human rights oriented or user-centered policymaking is happening elsewhere, especially in Europe."
