#AI#Government#PublicAdministration#PublicSector: "The public should have opportunities to offer input into what technologies are introduced in public administration, since they interface with these agencies and could be adversely impacted by the AI systems they deploy. Ultimately, it’s an issue of trust: If the public can’t trust their democratically elected governments to know their rights — and these technological intermediaries are representative of those governments — it is unlikely they will trust those same institutions to protect their rights.
With governments on pace to adopt more technology, it’s imperative that any new tools are thoroughly evaluated and tested before they are released into the world. AI has the potential to dramatically improve many government processes and could help the cities provide better services. But if technologies are poorly designed, without attention to how they are integrated into society, they could change power relations and how people relate to their governments. In this case, the more likely outcome is the further erosion of trust in public institutions — and undermining the very laws and rules the city is responsible for clarifying and protecting." https://thehill.com/opinion/technology/4624114-ai-chatbot-government-public-sector-silicon-valley-new-york-city/
