"See, the problem here is that you know what you're doing. Most customers... - Plumbing

moira, 2 months ago

"See, the problem here is that you know what you're doing. Most customers don't."

the plumber rep, after coming back to tell me the equipment is fine, it's the brochure they gave me that is in fact wrong

(also, he told me that the Bradford-White local sales rep has been trying to get corporate to fix it for like three years)

#compliments #sorta #plumbing

reply

report

activity

copy /kbin url

copy original url

open original url

Loading...

Image

Image alternative text

moira, 2 months ago

I want to stress: the brochure is materially wrong on page 1, in an electrically meaningful way.

Page 2 contradicts page 1 and they did not give me page 2, and more importantly, page 2 wouldn't fix what's wrong on page 1, it would just muddle the matter further.

Until the company confirms for you that page 2 is correct, and page 1 is just wrong but corporate still won't fix it.

(this helps no one including very specifically them and why they won't fix it i can't tell you - page 1 says the unit is wired for 277V single-phase and that's the only allowed voltage, when it's it's actually flex voltage all the way down to 208V as per page 2 - but there we are.)

reply

report

activity

copy /kbin url

copy original url

open original url

Loading...

Add comment