maccath,
@maccath@phpc.social avatar

@derickr @ramsey I get a 500 'generating thumbnail' whenever I try to upload an image attachment 😭 do you know what might be going on here?

derickr,
@derickr@phpc.social avatar

@maccath @ramsey Nope, but I'll ask in the admin group

ramsey,
@ramsey@phpc.social avatar

@derickr @maccath
@GeeH is the error @maccath mentions above the same error you were seeing?

GeeH,
@GeeH@phpc.social avatar

@ramsey I believe so

maccath,
@maccath@phpc.social avatar

@GeeH @ramsey 😭 I was gonna upload a blurry selfie for test to see if it would randomly resolve but unfortunately you don't get to see me. I wonder if it's because I have a new phone that takes photos that are Too Powerful for phpc.social - they're about 2.5mb. do you have a file size limit? (I assume that these get compressed for storage but maybe the size is too big to process?)

ramsey,
@ramsey@phpc.social avatar

@maccath @GeeH
@ian might be able to answer this

ian,
@ian@phpc.social avatar

@ramsey @maccath @GeeH The 500s aren't file size related. The thumbnail generator is tripping over something else file format wise (I posted some more details to our admin group /cc @derickr), which is probably why I haven't been able to repro when I've tried.

derickr,
@derickr@phpc.social avatar

@ian @ramsey @maccath @GeeH Katy/Gary, can you email me the raw photo for some debugging?

derickr,
@derickr@phpc.social avatar

@ian @ramsey @maccath @GeeH Looks like a bug in identify (https://github.com/ImageMagick/ImageMagick/issues/6475) that we're hitting.

derickr,
@derickr@phpc.social avatar

@ian @ramsey @maccath @GeeH I've upgraded it, so it should work now! (I did test with Katy's trial image in a private message with just myself).

maccath,
@maccath@phpc.social avatar

@derickr @ian @ramsey @GeeH yay it works! Enjoy this unedited bee photo~ 🐝

derickr,
@derickr@phpc.social avatar

@maccath @ian @ramsey @GeeH Have some goslings in return.

maccath,
@maccath@phpc.social avatar

@ian @ramsey @GeeH @derickr so I've managed to upload a couple of edited images today. However, raw images from my (new) Pixel 8 phone aren't working so I'm guessing there's something weird with the raw images produced by it.

derickr,
@derickr@phpc.social avatar

@maccath @ian @ramsey @GeeH I'll have an experiment when I get back home, with my own experiential Mastodon server

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