Today started with a text from my son travelling in Japan: “Help, stuck, credit card blocked a again.” Unable to call the bank from where he was, and since the card was on our family account, I was able to call. Bottom line: RBC gave super horrible customer service. Second call for unrelated task with Desjardin insurnace… made my day, best customer service ever... as usual.
RBC is also invests heavily in Fossil Fuels, this clinched the decision to fully leave RBC.
