Chaft, 4 months ago

@thunderbird sounds like Microsoft aren't being fair to you. Have you complained?

davecykl, 4 months ago

@thunderbird Having been through this process at work recently, it seems that a possible cause of problems could be #Thunderbird not being set up to allow cookies (which privacy conscious users naturally tend not to permit). It seems that some #OAuth2 login pages may need cookies to be allowed in order to work, so it is probably worth adding this to the support page as a suggestion to check this setting.

thunderbird, 4 months ago

@davecykl We've gone ahead and opened an issue on the page to add the suggestion to check cookies. Thanks for the suggestion!

-Monica

dga12, 4 months ago

@thunderbird Changed to OAuth2 and am now getting continual popups saying my browser doesn't support cookies.

thunderbird, 4 months ago

@dga12 Can you go to Settings > Privacy and Security and enable cookies?

-Monica

Donatella, 4 months ago

@thunderbird

Hey, if I'm viewing an email and press the 'k' key, what did that do? The email seems to have disappeared

thunderbird, 4 months ago

@Donatella Hiya! On standard US keyboards, "K" should advance you to the next unread email.

Are you by any chance using an add-on that lets you remap keyboard shortcuts? Or do you have a non-standard keyboard configuration?

~Jason

Donatella, 4 months ago

@thunderbird

n takes me to next unread

Maybe k is ignore thread. I have no idea what that means lol

thunderbird, 4 months ago

@Donatella You're absolutely right, that's my mistake! Here's more info about Ignore Threads: https://support.mozilla.org/en-US/kb/ignore-threads

~Jason