#AI#LLMs#GenerativeAI#FoundationModels: "Foundation models are already being integrated into commonly used applications: Google and Microsoft’s Bing embed them in search engines, Photoshop integrates image generation models,2 and firms like Morgan Stanley use large language models (LLMs) for internal knowledge search and retrieval.3
There is some optimism in policy, public sector and industry settings about the potential for these models to enhance public services by:
automating review of complex contracts and case files (document analysis)
catching errors and biases in policy drafts (decision support)
powering real-time chatbots for public enquiries (improvements in management of public enquiries)
consolidating knowledge spread across databases into memos (knowledge management).
However, there are also risks around issues like biases, privacy breaches, misinformation, security threats, overreliance, workforce harms and unequal access. As AI technologies advance rapidly, the government must consider carefully how to use foundation models in the public sector responsibly and beneficially. This report provides policymakers and public-sector leaders with information to help them to do this. We start with an overview of foundation models and their potential use cases in central and local government in the UK. We then consider their risks and opportunities in the public sector, as highlighted by public-sector leaders, researchers and civil society."
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