I’m at an accessibility workshop where they ran audits of the home or main pages of several high profile Indonesian websites and apps including Shopee, RuangGuru Skills Academy, Lapor, MRT Jakarta, and Traveloka.
All were eviscerated for their lack of compliance to WCAG standards across all platforms preventing blind consumers from using them effectively even with assistive technology. Between 40-75% non compliance in major and critical categories.
In most cases they severely lack keyboard support and labels for navigation and no alt text for images or unhelpful/irrelevant alt text in place. Content structure tend to be unusable using screen readers across most sites. Most banking sites don’t tend to implement accessible KYC process which is a blocker for most blind customers trying to create accounts online.
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