#Brazil#Meta#Instagram#EthicalHacking: "Instagram’s guidelines on account recovery suggest users report the hacking directly on the platform. A Meta spokesperson told Rest of World the account recovery process can only be carried out through the platform’s help option, and that there is no external service authorized by Instagram. “By filling out a form, users can send a support request to Instagram so we can quickly help recover access,” the representative said. However, users said Instagram’s guidelines were too vague and ineffective, resulting in frustrating hurdles early on in the report-filing process.
Hackers éticos help victims avoid simple but common mistakes that jeopardize their account recovery process. One of them is deleting the app after being hacked. It’s something a victim can do out of desperation, said Souza, but doing so breaks the link between a victim’s phone and their account, taking it off Instagram’s records. This makes it harder to validate the victim’s identity, so hackers éticos, first and foremost, insist that users keep the app.
Hackers éticos then help fill out the form, since victims often make basic mistakes when doing so on their own. A common one is not selecting the correct help option from a list of six. For instance, if a person can’t log in because the hacker has changed their username, they might think to select the option “My account got hacked.” While this is technically correct, hackers éticos advise against it: Instagram will disable the account, some said, extending the recovery process. Instead, they say the correct answer is actually “I forgot my password,” giving the users a better chance at recovering their account — either through a two-step verification process or by generating a password reset link to the email address connected to the account."
