I’ve spent over an hour on the phone w/my credit union today for what shouldn’t have been a call in the first place: adding my card to my phone for tap-to-pay. Every other card I’ve added has been a quick, automated process.
Aaaaand by the end of the call, it still wasn’t working.
I really want to support my local credit union, but this is unacceptable. I’ve been trialing Monzo for my pocket money; this may push me over the edge to use it for our joint account as well.
@cassidy i swapped from my traditional bank (Lloyds TSB) to Starling back in 2018, wish I had done it sooner, everything is better, banks ned to step it up
@Mobile_dom I used and loved Simple from the earliest days. Their sell-out to BBVA and then PNC did their customers dirty—and nothing on the market has matched it, since.
It’s a shame. ONE looked promising, and then was bought out by Walmart and is a shell of what they promised. DAS Budget looked like a Simple clone but as a budgeting app, but Plaid and feature creep hold it back.
Monzo has been pleasant in the US now that they support joint accounts; I think it’s the closest to a successor.
@Mobile_dom yuuuup. I can see the allure of things like the Apple Card; heck, I would probably use it just to opt out of most of the day-to-day banking BS.
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